Terms of Service
Last updated: June 23, 2026
These Terms of Service govern your use of chimneysweepcommack.com and your relationship with Top Hat Chimney when you request or receive any service we offer. By browsing this website, submitting a service request, scheduling an appointment, or otherwise engaging with us, you acknowledge that you have read these terms and agree to be bound by them in full. If you do not agree, please discontinue use of this site and do not submit a service request. These terms apply to all visitors, customers, and anyone else who accesses chimneysweepcommack.com or contacts us through it.
Limitation of Liability
To the fullest extent permitted by applicable law, the total liability of Top Hat Chimney - including its owners, employees, contractors, and agents - arising from or related to any service, whether based on contract, negligence, strict liability, or any other legal theory, shall not exceed the total amount you paid us for the specific service giving rise to the claim.
Under no circumstances will Top Hat Chimney be liable for any indirect, incidental, special, consequential, or punitive damages. This includes, without limitation, lost profits, loss of data, property damage beyond the direct scope of the work performed, or any other losses that were not a direct and foreseeable result of our actions. Some states do not permit the exclusion of certain damages, so this limitation applies to the greatest extent allowed under the laws of NY.
Scheduling, Cancellation, and Rescheduling
We set aside dedicated time and resources for each appointment, and we ask that you provide at least 24 hours’ advance notice if you need to cancel or reschedule. This allows us to make that time available to other customers and to avoid unnecessary travel costs for our team.
Cancellations or reschedule requests made with less than 24 hours’ notice may be subject to a late-cancellation fee. The amount of any such fee, if applicable, will be communicated to you at or before the time of booking. Repeated no-shows or last-minute cancellations may affect our ability to accommodate future scheduling requests. We understand that genuine emergencies arise, and we will always do our best to work with you on a case-by-case basis - we simply ask for the same consideration in return.
Governing Law and Dispute Resolution
These Terms of Service and any dispute, claim, or controversy arising out of or relating to them - or to any services provided by Top Hat Chimney - shall be governed by and construed in accordance with the laws of the State of NY, without regard to its conflict-of-law provisions.
Any legal action or proceeding brought by either party in connection with these terms or our services shall be filed exclusively in a court of competent jurisdiction located within NY. By using this site or engaging our services, you consent to the personal jurisdiction of such courts and waive any objection to venue or jurisdiction in that forum.
Revisions to These Terms
Top Hat Chimney reserves the right to update or modify these Terms of Service at any time, for any reason, without prior individual notice. When we make changes, we will update the Last Updated date at the top or bottom of this page. The revised terms take effect immediately upon posting.
Your continued use of chimneysweepcommack.com or your continued engagement with our services after any revision constitutes your acceptance of the updated terms. We encourage you to review this page periodically so you remain informed of any changes. If a revision is unacceptable to you, your only recourse is to discontinue use of this site and our services.
Warranty on Workmanship and Parts
Top Hat Chimney stands behind the quality of our work. Specific details regarding any workmanship warranty - including its duration and the conditions under which it applies - will be provided to you in writing at the time of service. Any warranty on workmanship covers defects in the labor performed and does not extend to issues arising from misuse, pre-existing conditions unrelated to our work, or normal wear and tear.
Parts, components, or materials installed during service may carry their own manufacturer warranties. Those manufacturer warranties are governed solely by the terms set by the respective manufacturer or supplier, and Top Hat Chimney makes no independent representations regarding their scope, duration, or enforceability. We are happy to assist you in understanding or pursuing a manufacturer warranty claim where we are reasonably able to do so.
Scope and Delivery of Services
Top Hat Chimney provides professional home services to residential and commercial customers in Commack, NY, and the surrounding areas. All services are subject to availability and to a professional assessment of the scope and feasibility of the requested work. We reserve the right to decline or modify a service request based on safety considerations, geographic limitations, or the findings of an on-site evaluation.
Please be aware that some service requests coordinated through chimneysweepcommack.com may be carried out by independent service professionals or partner contractors who work in conjunction with us to serve our customers. When this occurs, we take reasonable steps to ensure that those professionals meet our quality and licensing standards, but they operate as independent parties and not as direct employees of Top Hat Chimney. Engaging our services through this site constitutes your acknowledgment of and consent to this arrangement.
Severability
If any provision of these Terms of Service is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable under applicable law, that provision will be deemed modified to the minimum extent necessary to make it enforceable, or severed from these terms if modification is not possible. The remainder of these terms will continue in full force and effect, unaffected by the invalidity or unenforceability of any single provision.
Contact Information
If you have questions, concerns, or comments about these Terms of Service, we encourage you to reach out to us directly. You can contact Top Hat Chimney through our online contact page. We will do our best to respond in a timely manner and to address any issues to your satisfaction.
Top Hat Chimney
Commack, NY
Last Updated: June 23, 2026